It's as easy as 1, 2 & 3...
STEP 1
Click the Sign-up button and create your organisation and admin account.
STEP 2
Add Sites, Business Units, Users and Reminders. This can be done by csv import at signup or at a later date, either by csv import or manually.
STEP 3
Download the app, login and start using.
How do I see where my colleagues are going to be?
The Knomad apps Status page shows you everyone’s locations by week. You can see the current week, the next four weeks and the previous four weeks by scrolling left or right.
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To get to the Status page tap Status at the bottom left of the screen.
How do I customise the Status page?
You can select three different views on the Status page, these are:
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Alphabetical
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Business Unit
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Custom
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Alphabetical shows all colleagues in alphabetical order as the name suggests.
Business Unit organises your colleagues by the department or team that they work in.
Custom allows you to only see the colleagues that are relevant to you and in the order you want.
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To switch between these views tap the currently displayed view in the top right and select the one you want.
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To edit which colleagues appear on your custom view tap edit in the top right and select those colleagues you wish to be visible.
How do I see a colleague’s name or role?
Tap anywhere on the persons row and their full name and role will be displayed.
How do I set my locations?
To set your locations tap the Set Locations tab at the bottom of the screen. Here you can choose from the four locations of Office, Home, Site & Away. If your organisation has multiple office sites set up tap the Office location again to select a specific office.
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Once you have selected your locations for the week tap the Set Locations button.
How do I change my locations?
You can change your locations the same way a setting them. You won’t be able to change a location in the past, but you can change your location for the current or future days.
How do I set locations on behalf of another user?
If you have been given permission to set locations on behalf of another user, you can do so by tapping the user icon in the top right of the Set Locations screen. Select the user you want to set locations on behalf of and then set locations as you normally would.
How do I change my default office?
If your organisation has multiple offices, you can select one as the default when you select Office as your location for the day.
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To do this in the app tap the settings page and tap change next to Default Office in the Set Defaults section.
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To do this on Knomad.co.uk once logged in go to My Account and select your preferred office from the Default Office drop down.
How do I set my default working pattern?
You can set a default working pattern which you then can set with one tap. This can only be set in the app by going to the settings page and then tapping Set Locations next to Default Locations in the Set Defaults section. Choose the locations you want to appear by default and then tap Update Default Locations. Initially these are set to Office every day.
How do I change my password?
Changing your password can be done from inside the app by going to the settings page and tapping Change nest to Change Password.
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Alternatively, if you have forgotten your password, you can request a Choose New Password link by tapping Forgot Password at the login stage on either the app or at Knomad.co.uk
What are Completion reminders?
Completion reminders are reminders set up by your organisation to remind users to complete their locations for the next week. By default, these are switched on as Knomad is most useful when all participants are sharing their intended working locations.
How do Colleague Update Notifications work?
When a colleague updates their working location so as to be in the same office as you or, if they were going to be in the same office as you but have now updated their location not to be you will be alerted to the change. These are enabled by default.